SCHOOL MEDIATION AS AN INNOVATIVE TREND IN THE PEACEFUL RESOLUTION OF CONFLICTS IN ELEMENTARY SCHOOL

Abstract

Society in recent times claims that formal education must assume new roles with the intention of preparing teachers and students in a methodology that leads to conflict resolution; which has become a necessity in educational institutions, especially when Society in recent times claims that formal education must assume new roles with the intention of preparing teachers and students in a methodology that leads to conflict resolution; which has become a necessity in educational institutions, especially when situations emerge on a daily basis that are difficult to control; reason that leads to raise the following general objective: To establish theoretical guidelines for school mediation as an innovative trend in the peaceful resolution of conflicts in the Colegio Jaime Garzón, Pablo Sexto branch, in students of the third, fourth and fifth grades of elementary school in the city of Cúcuta - Norte de Santander - Colombia. The methodology used is framed in qualitative research through the interpretative paradigm by means of a documentary study, supported by information analysis techniques. It is worth mentioning that the theoretical contribution emerges from what is a research advance, which is in the first phase that refers to what is a bibliometric study, based on international, national and regional antecedents. From where the categories and subcategories emerge that come to define the path to be taken by teachers for the training of school mediators, which has become an imminent need in educational institutions, allowing a good interaction to be achieved and conflict resolution to be reached in accordance with what is needed today in educational institutions.